Alternative Dispute
Resolution -- ADR generally refers to several formal and
informal processes for resolving disputes that do not entail
bringing the dispute to closure in a courtroom litigation. In
the business setting, the goals of ADR may include not only
resolving the parties' dispute, but also preserving their
relationship, managing and minimizing the costs and burdens of
the dispute, and addressing the underlying issues that may have
given rise to the dispute, so that future disputes can be
avoided.
Mediation -- Mediation is a process to facilitate
resolution of disputes between two or more parties. It is a
three step process in its simplest terms.
First: Facilitate dialogue to assist the
parties in understanding the real problems at hand.
Second: Facilitate dialogue,
imagination, understanding, and reason to come to a solution
and resolution that all parties are willing to accept.
Third: Document the conclusion accepted
in an enforceable contract.